Last Thursday I participated in a webinar on Virtual Team Collaboration. It was hosted by Arrow ECS Leadership Series. Scott Klososky led the webinar describing what he learned in working with Virtual Teams at Lockheed Martin. He covered how to lead virtual teams and the technology that enables the work. He started out by explaining the impetus in using virtual teams for various activities. The main benefits of this were higher productivity, with lower costs and drawing world class talent from any where in the world.
Scott said one of the most important aspects in putting together a team is understanding the personality profiles. He also spoke about managing a virtual team you need to check in with the team members often and give them smaller tasks. By breaking the tasks up into smaller chunks you can better understand where team members are on their tasks. Scott mentioned that this is important when dealing with virtual teams as team members can easily get off track and since they are not co-located it can be devastating.
Next he moved to discussing the technology that is needed to foster collaboration in these virtual teams. The technology platform must enable communication and help people work together. Mr. Klosoky emphasizes that in a virtual team setting that you must over-communicate as a lack of information can cause distrust.